The voice on the other end of the phone was a very concerned doctor. He had just gotten off the phone with whom he thought was Intuit QuickBooks support. “I Googled™ QuickBooks support. I thought it was Intuit,” he said slowly. He wasn’t suspicious when the support person who answered had an accent, as he […]
Sound Sense from Susan
Speaker, Author, Consultant, Fraud Examiner
Playfulness– something we tend to lose if we take life and all the entanglements too seriously. My dad modeled playfulness to me at a very early age. He was a home builder, known for if you couldn’t get a hold of him (on the weekend, waiting for inspections, or just because it seemed like a […]
“May there always be work for your hands to do. May your purse always hold a coin or two. May the sun always shine on your window pane. May a rainbow be certain to follow each rain.” Happy New Year!
“May your sweetest hopes come true, and make your Christmas bright for you.” Merry Christmas!
The time around Thanksgiving is maddening for college students. They are on the homeward stretch to finishing the semester, know which classes they stand borderline on a grade they do not want and are writing at all hours of the night to finish yet another paper to turn in the next day. Some have jobs […]
One college Christmas break many years ago, I rang a bell for the Salvation Army kettle in North Dallas. It still seems like yesterday. Unfortunately, the weather those weeks between Thanksgiving and Christmas were “typical Texas” – 80 degrees one day, 20 degrees the next. One of those bell ringing days was a bitter snowy […]
This particular scam targets seniors. Grandparents are getting phone calls about one of their grandchildren. The grandchild is in some kind of legal trouble and needs money to bail them out. The caller has a lot of details about their grandkids. It sounds convincing. One senior even talked to his “grandson” who sounded like […]
“Alexa, stop music.” For some reason after I gave this command, it stopped me as I was walking down the hall. Music has played a big part in my life and my family. And the variety of music is quite extensive. I cannot imagine my life without music. The activity often dictates the music […]
Voting – It is our fundamental right and responsibility as an American citizen. From an early age, it was pounded into my head that voting is both a fundamental right and civic responsibility. Our dining table was more often than not a center for political discussions. Though my parents were traditionally Republicans, we were taught to […]
When the end of the day cannot come soon enough, and the tension in the office can no longer be ignored, you know something must be done. But where do you even start? Snippiness fills the office and employees are lashing out, but your head is already reeling with a hundred other thoughts to even […]