Ten years ago, at 9:15pm, I made a decision that saved my life. Two blocks away, the Kentucky Wildcats were up next to play in the Georgia dome and I was determined to watch at least a little of the game. Having presented for a day and a half beforehand, and with another speaking day […]
Sound Sense from Susan
Speaker, Author, Consultant, Fraud Examiner
Merchant Services 101: Part 1
March 6, 2018Introduction To A (Mostly) Unregulated Industry By Guest Blogger: Cheryl Donahue Editor’s Note: Dealing with merchant card service providers in business can be costly. That’s why I invited Cheryl Donahue to guest blog and provide insight to help save us some $$$$. This is part one of her three part series. Behind the system that allows […]
Valentine’s: A Day of Remembrance
February 13, 2018Warning. This is not my normal blog today because my heart is broken for a friend. She lost the love of her life this past week and life for her will be drastically different than she has known. I have had a few friends travel down this road the past few years. I am always especially heartbroken […]
Three Important End of Year Considerations
February 6, 2018With gala celebrations and everyone in a festive mood, it must be the end of the year! 2017 is coming to a close but before we bring on 2018, there are still a few things for us to consider for 2017. Gather your logins, passwords and security questions/answers. It happens more often than not that during […]
38 Going on 40
January 18, 20187 degrees yesterday could not keep me from picking up the new books from the printer. I still shake my head when I realize how many of these I have written over the years. In 1997, a doctor gave me an idea and one that I mistakenly thought would be a quick write. It would […]
PLAN Your Year of Success
January 16, 2018Plan Your Year of Success The running theme for my new year’s posts have been making it Your Best Year Yet. Not only has it stuck with me these past few years, it has proven to be a tried and true method that has me truly reflecting and improving upon myself and my business. So, without further […]
Verify and Validate
October 30, 2017We appear to be in a truth crisis. We see it on Facebook every day – someone has shared a story that simply is not true. Or a news headline from years ago, shared as if it just happened. I received a lime green postcard in my mail that stated they were trying to arrange a […]
Twenty Years!
October 3, 2017Pulling into the garage after a long weekend at a client’s practice, I still can’t believe that I love my career even more than I did when I started 20 years ago today. I moved home to care for my parents and step-grandmother, needing a flexible job that allowed me to schedule work around their […]
Equifax Breach Part Two – Updated Information
September 18, 2017After the Equifax post this past week, many of you had further questions. Allow me to address them now. Equifax’s Trusted ID program validation email took a few days to arrive in my Inbox. Be patient. Free to those who have been breached or not, I do believe you should take advantage of this offer regardless. Locking the credit […]
Equifax Data Breach – What You Need to Know and What You Need to Do
September 12, 2017“Equifax. Wow,” I muttered to no one in particular as I listened to the news. The headlines were dampened by a couple of catastrophic hurricanes and an earthquake, but now the severity of the Equifax breach is soaking in. Since my corporate background included working for a major competitor of Equifax, I felt I should […]