No one ever envisions a sudden death happening to them. Consequently, drafting up a will tends to be the furthest thing from the mind. However, if you are part of the family left behind, dealing with emotional loss is just the beginning of a long, difficult and challenging road ahead. I know this because I […]
Sound Sense from Susan
Speaker, Author, Consultant, Fraud Examiner
Merchant Services 101: Part II
April 16, 2018PCI COMPLIANCE: WHAT IS IT AND WHY DOES IT MATTER? By Guest Blogger: Cheryl Donahue Whenever a merchant processes, stores or transmits cardholder data, they are claiming responsibility for protecting that information. Failure to properly secure sensitive information can result in costly fines, audit costs, restrictions or worse should an actual breach occur. To ensure […]
Data Mining, Breaches, Privacy – Oh No!
April 11, 2018In a news clip on CBS This Morning, three Silicon Valley CEOs agreed that data was the most valuable resource on the planet. In the clip, the speakers talk about surveillance capitalism: gathering as much information as possible of every user on the internet, which is “being used to not only watch people, but influence them, predict […]
Another Data Breach
April 2, 20185 Million Credit and Debit Cards Are For Sale. The average internet consumer will not participate in this sale, but if you shop on the dark web, you could. This data breach, sponsored by Saks and Lord & Taylor customers, is a result of a mafia hacker group known as Joker’s Stash. The group was […]
Step Away From the Intensity of Caregiving
March 26, 2018On March 21st, 9-1-1, a new show on FOX, aired the latest episode, “A Whole New You.” There has been a compelling story line into the trials and tribulations of family caregiving. In fact, that is the story line that drew me into the show. Abby, one of the show’s protagonists, is a caregiver for her […]
Collection Agencies 101
March 19, 2018By Guest Blogger: Andy Cleveland Selecting a collection agency is like purchasing a hand piece, a car or a toothbrush: not all are created equal. Depending on the customer and circumstance, factors to consider are cost, risk versus reward, patient relationships, staffing scenario and brand coherence. Lately, there have been a noticeable amount of social […]
March 14, 2008 Atlanta, GA
March 14, 2018Ten years ago, at 9:15pm, I made a decision that saved my life. Two blocks away, the Kentucky Wildcats were up next to play in the Georgia dome and I was determined to watch at least a little of the game. Having presented for a day and a half beforehand, and with another speaking day […]
Merchant Services 101: Part 1
March 6, 2018Introduction To A (Mostly) Unregulated Industry By Guest Blogger: Cheryl Donahue Editor’s Note: Dealing with merchant card service providers in business can be costly. That’s why I invited Cheryl Donahue to guest blog and provide insight to help save us some $$$$. This is part one of her three part series. Behind the system that allows […]
Valentine’s: A Day of Remembrance
February 13, 2018Warning. This is not my normal blog today because my heart is broken for a friend. She lost the love of her life this past week and life for her will be drastically different than she has known. I have had a few friends travel down this road the past few years. I am always especially heartbroken […]
Three Important End of Year Considerations
February 6, 2018With gala celebrations and everyone in a festive mood, it must be the end of the year! 2017 is coming to a close but before we bring on 2018, there are still a few things for us to consider for 2017. Gather your logins, passwords and security questions/answers. It happens more often than not that during […]