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Thoughts from a fraud examination expert. For businesses seeking to understand the fraud and embezzlement schemes that can restrict growth and damage trust.

Another One: What the TransUnion Breach Teaches Us About Personal Security

September 18, 2025

The latest TransUnion breach exposed the personal information of 4.4 million people—joining the long list of Equifax, Experian, and AT&T compromises. Once your Social Security number or other PII is out there, it can’t be taken back. Here’s what you need to know—and the steps you should take right now to protect yourself from identity theft.

When “Tickle-the-Ear” Advice Leads to Devastation

September 15, 2025

Bad advice often sounds good because it tells us what we want to hear. From viral tax hacks to Ponzi schemes to practice embezzlement, misplaced trust has devastating costs. Here’s why you must choose counsel wisely—and always verify.

The Good, The Bad and The Glitchy: AI in Dental Insurance Verifications

August 20, 2025

Guest Contributor Introduction from Susan In consulting, there are colleagues you might cross paths with and then there are the trusted few you confidently refer practices to again and again. Dana is one of those trusted few. A fellow Texan—sometimes a thicker-than-blood distinction—she brings deep expertise in dental insurance, stays current on ever-changing policies, and—most […]

PART ONE: The Missing Piece in Your Practice Oversight

August 4, 2025

Bank deposits only tell a fraction of your financial story. Without reviewing practice management reports, dentists risk blind spots that open the door to embezzlement and poor decision-making. Here’s why oversight matters—and how one dentist discovered the truth.

Is Your Practice Running You? How to Reclaim Control with Systems That Serve You, Not the Other Way Around

April 30, 2025

Running a dental practice isn’t just about providing great care—it’s about managing the business side effectively too. Whether you’re a dentist or part of the team, creating clear, simple systems can transform how your practice operates, making it more efficient, less stressful, and ultimately more profitable. Learn how to regain control and create systems that serve you, not the other way around.

Stop Flying Blind: Why You Can’t Ignore the Business Side of Your Practice

March 24, 2025

You didn’t become a dentist to manage spreadsheets—but you did become a practice owner. And with ownership comes the responsibility of oversight. In this post, Susan Gunn breaks down why clinical excellence isn’t enough if your business systems are running on autopilot. From fraud risks to revenue leaks, she explains why regular business oversight isn’t optional—it’s essential.

No NEW QuickBooks Subscriptions after September 30

September 4, 2024

This is the last month QuickBooks Desktop will be sold to NEW CUSTOMERS. If you are a current subscriber, this does not pertain to you. No NEW subscriptions will be sold after September 30, 2024. According to an Intuit post, “We will continue to provide security updates, product updates, and support for existing subscribers.” If […]