business

Yet ANOTHER breach: The Capital One Breach

August 7, 2019

Another day, another breach. This time it is Capital One. The news in a nutshell: the creditor was hacked and personal information was jeopardized. Here is what Capital One says: Based on analysis, over 100 million in the US and over 6 million in Canada are affected. Those individuals and small businesses that applied for […]

Writing Books

February 13, 2019

It starts as an idea. My first thought of  writing a book was in 1997. A dentist from Colorado called and wanted me to fly up to help him organize his financial information on QuickBooks. After discussing how much that would cost (flight, lodging, expenses, and fee), he blurted out in frustration, “You should just […]

Looking For Help In All The Wrong Places

January 17, 2019

The voice on the other end of the phone was a very concerned doctor. He had just gotten off the phone with whom he thought was Intuit QuickBooks support. “I Googled™ QuickBooks support. I thought it was Intuit,” he said slowly. He wasn’t suspicious when the support person who answered had an accent, as he […]

Calling All Practice Nightmares: Lessons from Chef Ramsay

October 11, 2018

Kitchen Nightmares with Chef Ramsay is a favorite show. After initially watching it, I quickly realized there is a lot of business takeaways that business owners can learn from Chef Gordon Ramsay. If you have never watched the show, failing restaurants invite Gordon Ramsay into their businesses to determine what is wrong and then fix […]

6 Essential Takeaways After 21 Years In Business

October 2, 2018

1997 was a long time ago. The world is different in so many ways now and yet, not so vastly different in so many other ways. I am certainly different now than I was 21 years ago, but the lessons I have learned along the way have been essential to the growth of my business. […]