security

Important Year End Considerations

December 22, 2023

2023 is coming to a close but before we bring on 2024 (can you believe it?), there are important considerations remaining for 2023. Gather the logins, passwords and security questions/answers.  Let’s say you are an Office Manager and you have an accident that leaves you incapacitated. Where does the practice owner find all the logins […]

Virtual Kidnapping – It Is All Too Real

April 4, 2019

Last night at 10:30pm, I had sleepily turned off the news when the phone rang. At that time of night, my heart stops a little and confusion set in all the more, especially when the caller ID looked as if I was calling myself. Curious, I answered. It was “Microsoft” to tell me that my […]

Trust Your Gut.. if you suspect employee theft

October 22, 2018

When the end of the day cannot come soon enough, and the tension in the office can no longer be ignored, you know something must be done. But where do you even start? Snippiness fills the office and employees are lashing out, but your head is already reeling with a hundred other thoughts to even […]

Identity Theft Protection Just Got Easier

September 25, 2018

It was on one of my mom’s hospital visits that I had a most interesting conversation with her doctor. He had just received a phone call from a title company in another town and state asking if he was going to make it to the closing of his new home. Not only was he not […]