Healthcare Practice

Your Practice’s Financial Reports

May 27, 2021

These past few months I have cleaned up four of the worst QuickBooks data files I have seen in 25 years. I have been stunned at the chart of accounts design, incorrect balances, misplaced transactions and the inability for the practice owner to get accurate financial reports in a timely manner, if ever. Seriously. These […]

Calling All Practice Nightmares: Lessons from Chef Ramsay

October 11, 2018

Kitchen Nightmares with Chef Ramsay is a favorite show. After initially watching it, I quickly realized there is a lot of business takeaways that business owners can learn from Chef Gordon Ramsay. If you have never watched the show, failing restaurants invite Gordon Ramsay into their businesses to determine what is wrong and then fix […]

4 Customer Service Tips To Create Life-Long Patients

September 6, 2018

Customer service in every industry is struggling, most often due to financial burdens. In healthcare, insurance companies have reduced practice profitability by creating cumbersome hurdles, delaying payments and charging patients exorbitant monthly fees. The practice must not only focus on providing quality treatment now but also deliver sincere patient care. At the end of the […]

6 Questions to Evaluate Your Practice In The Seventh-Inning Stretch

July 9, 2018

The seventh-inning stretch. The time during an intense baseball game to stand up, sing Take Me Out To The Ball Game and, if you are at my ballpark, dance to the Cotton Eyed Joe. Or, it can be the time in which you decide whether to stay to the bitter end. In Texas, we win […]