Sound Sense from Susan

Speaker, Author, Consultant, Fraud Examiner

What Brings You Joy?

October 1, 2025

In a world full of noise, outrage, and joy thieves, rediscovering what truly brings us joy has never been more important. Sometimes, it starts with the simple act of putting on your shoes—and taking a walk with your dog.

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Another One: What the TransUnion Breach Teaches Us About Personal Security

September 18, 2025

The latest TransUnion breach exposed the personal information of 4.4 million people—joining the long list of Equifax, Experian, and AT&T compromises. Once your Social Security number or other PII is out there, it can’t be taken back. Here’s what you need to know—and the steps you should take right now to protect yourself from identity theft.

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When “Tickle-the-Ear” Advice Leads to Devastation

September 15, 2025

Bad advice often sounds good because it tells us what we want to hear. From viral tax hacks to Ponzi schemes to practice embezzlement, misplaced trust has devastating costs. Here’s why you must choose counsel wisely—and always verify.

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The Good, The Bad and The Glitchy: AI in Dental Insurance Verifications

August 20, 2025

Guest Contributor Introduction from Susan In consulting, there are colleagues you might cross paths with and then there are the trusted few you confidently refer practices to again and again. Dana is one of those trusted few. A fellow Texan—sometimes a thicker-than-blood distinction—she brings deep expertise in dental insurance, stays current on ever-changing policies, and—most […]

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PART ONE: The Missing Piece in Your Practice Oversight

August 4, 2025

Bank deposits only tell a fraction of your financial story. Without reviewing practice management reports, dentists risk blind spots that open the door to embezzlement and poor decision-making. Here’s why oversight matters—and how one dentist discovered the truth.

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